Shipping policy

SHIPPING POLICY

Free Shipping

White Boo offers free shipping on all orders to destinations available at checkout.

Order Processing

Orders are prepared for dispatch within 3 business days. Business days exclude weekends and public holidays.

Delivery Time

Estimated delivery time is 6–10 days after dispatch. This is in addition to the order processing period.

Delivery times are estimates and are not guaranteed. Carrier delays, customs processing and busy holiday periods may affect delivery. If you need your order for a specific event, please allow additional time.

Shipping Confirmation and Tracking

Once your order has been dispatched, we will send a shipping confirmation to the email address provided at checkout. Where tracking is available, the confirmation will include tracking details.

Delivery Address

Please ensure your delivery address is complete and accurate before placing your order. If you notice a mistake, contact us immediately at supportwhiteboo@gmail.com. Address changes may not be possible after dispatch.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery period, please contact us with your order number so we can investigate and assist you.

Damaged or Incorrect Items

If your order arrives damaged, defective or incorrect, please contact us promptly and within 14 days of delivery. See our Return and Refund Policy for details. Your statutory rights remain unaffected.

Contact

For shipping enquiries:
supportwhiteboo@gmail.com