Terms of service

TERMS OF SERVICE

Overview

These Terms of Service apply to your use of the White Boo online store and purchases made through it. By placing an order, you agree to these terms and the policies referenced below.

Our store is hosted on Shopify, which provides the e-commerce platform used to offer our products.

Products and Descriptions

Please review the product description, available options and size information before ordering. We aim to display products accurately, although colours may appear differently depending on your screen.

Any accessories included with a product will be specified in its description. Styling accessories shown in photographs are not included unless expressly stated.

Orders

You agree to provide accurate contact, payment and delivery information when placing an order.

An order confirmation acknowledges receipt of your order. If we cannot fulfil your order because of unavailable stock, an error or another issue, we will contact you and refund any payment collected for items we cannot supply.

Prices and Payments

Prices and the applicable currency are displayed in the store. Any shipping charges and taxes collected at checkout will be shown before you complete your purchase.

Price changes apply to future purchases. If a pricing error affects an existing order, we will contact you before proceeding with a correction or cancellation.

Shipping and Delivery

Please refer to our Shipping Policy for processing and delivery information. Delivery estimates are estimates unless expressly stated as guaranteed.

If you notice an error in your delivery address, contact us as soon as possible. Changes may not be possible after dispatch. This does not affect your rights if an order is lost, delayed or incorrectly delivered under applicable law.

Returns and Refunds

Please refer to our Return and Refund Policy for information about damaged, defective or incorrectly supplied items and how to contact us.

Your mandatory consumer rights remain unaffected.

Use of Our Website

You must not use this website for unlawful activities, fraudulent transactions or attempts to interfere with its security or operation.

Content and Intellectual Property

Content on this website is owned by White Boo or used with permission, where applicable. These terms do not transfer intellectual property rights to visitors or customers.

Privacy

Our Privacy Policy explains how we collect, use and handle personal information.

Liability

Nothing in these terms excludes or limits liability that cannot legally be excluded or limited, or restricts your mandatory rights as a consumer.

Changes to These Terms

We may update these terms by publishing a revised version on this page. Changes apply prospectively and do not retrospectively alter the terms of an order already placed.

Contact

For questions about these terms or your order, contact:
supportwhiteboo@gmail.com